Van Gennep has built its strong reputation on close working relationships with customers, partners and distribution outlets. This has brought a wealth of expertise to our in-house team, who not only understand and can apply the best technology for the job, but also know that publishing is not a ‘straight-line’ process. They live the differences between workflows for book, magazine, corporate publication and catalog production, enabling a considered viewpoint on every challenge that faces your business.
Innovation
Originality is one of the cornerstones of our business. Our research and development team has a rare talent for not only harnessing technology in unique ways, but also making that technology accessible to people with a wide range of skills through easy-to-use interfaces and intuitive routines based on best practice.
Customer support
“Up close and personal” is a key mantra of our business. Our support team is involved in your business from the day you decide to purchase. In this way, we sell you a solution, rather than just a product. A solution that fits your needs, modified when required and supported throughout its life with a personal service that deals with technical, operational and training issues with knowledge and integrity.
Independence
As an independent company, our stakeholders – customers and staff – are all involved intimately with the success of our business. This means that we can be agile when responding to customer needs or market trends. At the same time, our strategic partnerships with companies that offer “best of breed” products to work in conjunction with our own, such as Adobe® and Quark®, ensure that our customers get the best of both worlds.
These company attributes have earned Van Gennep a loyal and ever-increasing customer base with over 350 installations worldwide, with capabilities ranging from 10 to over 1000 seats.
Van Gennep is based in Amsterdam and works closely with a network of integrators and distributors all over the world, to ensure consistency in sales, installation and customer support.
Gwen Wylie - Hachette Filipacchi Media
"PlanSystem has been very well received by the editorial groups. Once people see it, they get it, and they get excited about it."
Laura Capasso – Reader’s Digest
"We always get the ‘personal touch’ from the Van Gennep team as well as comprehensive training and ongoing support."
Ben Petersen – Programmabladen AKN
"What is more Van Gennep’s ability to evolve the system together with our ICT department has made it a truly customized solution."
"We have enjoyed a very happy marriage with PlanSystem since 2001, and are still enjoying the system's benefits - the time saved and the elimination of costly mistakes have been invaluable to our business."
Oliver Wagener – Bauer Verlagsgruppe
"We needed to replace or upgrade QPS. For the price of a domestic system, we were able to get a global one."
Raimo Moysa - Reader’s Digest
"Since installation of PlanSystem, tracking the status of magazines is now much easier."
"It's been a good partnership from the beginning."
"Our company ethos is ‘creativity over technology’ and PlanSystem certainly helps us stay true to this."
"PlanSystem supports the entire production chain and injects bottom-line efficiencies into the process, from capturing the initial idea for an article to sending final print-ready PDF’s to the printer."
"Van Gennep was very flexible and responsive to our needs, which included integration with our other systems."
"With PlanSystem’s PlanMaker Hachette Filipacchi has experienced massive timesavings."
"We wanted something that allowed us to be collaborative without having to be in the same physical location."
"Van Gennep’s close working relationship with our industry has provided all the answers for AKN."
