Our sales partners provide a key role in bringing success to our customers. With our experience of publishing markets, we know that today’s publishing workflow solutions demand more than ‘off-the-shelf’ software and helpline support. They have to solve complex problems, needing expertise that is both focused and local. We also understand that local support needs to not only implement, but also help plan systems, of all sizes, so that they meet or exceed customer expectations.
Our partnership with resellers sets out to do just that. Firstly, reflecting the culture of our own company, the partnership must be built on mutual trust, openness and ethical standards. Secondly, as a vital link in the satisfaction of end-user needs, we will require you to develop and maintain the technical expertise and training capabilities that ensure support demands can be locally met.
Of course, as developers and sellers of some of the most sophisticated software modules available, our own teams are always available for a wide range of support activities, such as specialist software development, sales and technical training, help with proposals, provision of historical fault-diagnosis data and telephone helplines.
Working with you, and your knowledge of workflow software and infrastructures, we can achieve Van Gennep’s prime objective, which is to ensure that all end users believe they have made the right choice of product and vendor…and that they would make the same choice again.
A full guide “Becoming a Van Gennep reseller” will soon be available. In the meantime, please contact goppewal@vangennep.nl
Gwen Wylie - Hachette Filipacchi Media
"PlanSystem has been very well received by the editorial groups. Once people see it, they get it, and they get excited about it."
Laura Capasso – Reader’s Digest
"We always get the ‘personal touch’ from the Van Gennep team as well as comprehensive training and ongoing support."
Ben Petersen – Programmabladen AKN
"What is more Van Gennep’s ability to evolve the system together with our ICT department has made it a truly customized solution."
"We have enjoyed a very happy marriage with PlanSystem since 2001, and are still enjoying the system's benefits - the time saved and the elimination of costly mistakes have been invaluable to our business."
Oliver Wagener – Bauer Verlagsgruppe
"We needed to replace or upgrade QPS. For the price of a domestic system, we were able to get a global one."
Raimo Moysa - Reader’s Digest
"Since installation of PlanSystem, tracking the status of magazines is now much easier."
"It's been a good partnership from the beginning."
"Our company ethos is ‘creativity over technology’ and PlanSystem certainly helps us stay true to this."
"PlanSystem supports the entire production chain and injects bottom-line efficiencies into the process, from capturing the initial idea for an article to sending final print-ready PDF’s to the printer."
"Van Gennep was very flexible and responsive to our needs, which included integration with our other systems."
"With PlanSystem’s PlanMaker Hachette Filipacchi has experienced massive timesavings."
"We wanted something that allowed us to be collaborative without having to be in the same physical location."
"Van Gennep’s close working relationship with our industry has provided all the answers for AKN."
